OpenAI Restores GPT-4o for ChatGPT Plus Users After User Backlash
OpenAI reinstates GPT-4o for Plus users after user feedback against GPT-5.
Key Points
- • OpenAI restores GPT-4o following user complaints about GPT-5.
- • Company emphasizes responsiveness to user feedback.
- • Users preferred GPT-4o for its performance reliability.
- • OpenAI continues to evaluate model performance based on user experiences.
OpenAI has reinstated the GPT-4o model option for ChatGPT Plus subscribers following significant user backlash over the abrupt transition to GPT-5. This decision was announced on August 11, 2025, after numerous users expressed dissatisfaction with the newer model, emphasizing their preference for the previous version due to its more reliable performance.
In a statement from OpenAI, the company acknowledged the feedback and stated, "We strive to provide the best experience and have listened to our users about their preferences regarding the model capabilities." The restoration of GPT-4o aims to ensure that subscribers can access the version that best meets their needs while the company works on ongoing improvements to GPT-5.
User complaints highlighted issues such as the newer model's limitations in certain contexts compared to GPT-4o, paving the way for OpenAI’s swift action. Feedback mechanisms played a crucial role in this decision, illustrating OpenAI’s commitment to adapting based on user experiences. Other adjustments may be considered as OpenAI continues to monitor responses and performance on both models moving forward.