Practical Applications of Generative AI Enhancing Workplace Productivity

Generative AI tools at Syracuse University are transforming workplace productivity.

Key Points

  • • Generative AI enhances workplace efficiency with specific applications.
  • • Five key uses include composing emails, scheduling meetings, and summarizing texts.
  • • AI assists in document creation and visual design for presentations.
  • • Users must utilize university-approved platforms for best results.

Generative artificial intelligence (AI) is increasingly being embraced in workplaces to boost efficiency and streamline common tasks. At a recent Information Technology Services (ITS) Summer Series session, Technology Transformation Specialist Shannon Glennon shared five practical uses of generative AI tailored for faculty and staff at Syracuse University.

The first application discussed was **composing emails** using AI tools like Microsoft Copilot, which allows users to draft professional correspondence quickly. Glennon suggested that users could enhance AI's effectiveness by providing samples of their previous emails to establish tone and style.

Next, **scheduling meetings** becomes less cumbersome with Copilot's capabilities, as it can check calendars and send invites, minimizing back-and-forth communication—an innovation Glennon playfully dubbed a 'scheduling sidekick.' Furthermore, generative AI can aid in **creating documents and presentations** efficiently, including generating reports and summarizing meeting transcripts into concise formats, ultimately saving substantial time.

Another noteworthy functionality is the ability to **summarize lengthy texts** into easy-to-digest bullet points, making it easier for users to engage with complex material. Glennon encouraged users to experiment with creative prompts while ensuring the summaries' accuracy. Lastly, AI tools facilitate the **creation of custom visuals** for presentations and social media posts, providing users the ability to enrich their content significantly without requiring advanced design skills.

Glennon emphasized that while generative AI can be a powerful tool for improving workplace productivity, its efficacy hinges on how users choose to leverage it. Users are also reminded to authenticate into authorized university platforms, reinforcing best practices in AI adoption. The ITS department further supports this initiative by providing resources like an AI Insights newsletter and ongoing training sessions, ensuring staff stay informed about the latest developments in AI technology.