Northeast Ohio Businesses Embrace AI to Transform Operations

Northeast Ohio businesses are increasingly adopting AI technologies to enhance operations across various sectors.

Key Points

  • • Established businesses in Northeast Ohio are integrating AI technologies.
  • • Howard Hanna uses AI to enhance home buying processes and efficiency.
  • • Police and fire departments in Summit County implement AI for non-emergency calls.
  • • IC Automation employs AI in manufacturing to improve efficiency and reduce labor needs.

Established businesses in Northeast Ohio are increasingly integrating artificial intelligence (AI) into their operations across diverse sectors including real estate, public safety, and manufacturing. Hoby Hanna, CEO of the real estate firm Howard Hanna, highlighted the innovative use of AI to enhance home searches, providing buyers with more intuitive suggestions. He remarked that AI's ability to understand natural language and user preferences will streamline transactions, likening it to Netflix's personalized recommendations.

In the realm of public safety, Summit County police and fire departments are implementing AI for non-emergency calls to improve efficiency. This initiative, which encompasses 11 police and eight fire departments, features an AI system named Ava, which collects caller information and analyzes inquiries, allowing human operators to focus on emergencies. David O'Neal, director of the Summit Emergency Communications Center, stated that AI's ability to recognize keywords will ensure timely transfers to human dispatchers when necessary.

Additionally, Ivica Cacic from IC Automation discussed their long-term integration of AI in manufacturing, which enhances production efficiency and product quality while significantly reducing labor needs. Cacic emphasized that AI is crucial for maintaining competitiveness in the industry, highlighting the broader trend of AI adoption in traditional sectors throughout Northeast Ohio.